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Product Operation & Customer Service Intern
[版面:分类广告][首篇作者:mitbbs4] , 2019年08月13日20:29:11 ,56次阅读,0次回复
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发信人: FlyhighGroup (FlyhighTalent), 信区: JobMarket
标  题: Product Operation & Customer Service Intern
关键字: Product Operation & Customer Service Intern
发信站: BBS 未名空间站 (Tue Aug 13 20:16:59 2019, 美东)

Company Introduction
The company is a tech-solution Startup Company that connects global brands,
retailers (Tommy Hilfiger, Calvin Klein, Bloomingdales, etc) and on-trip
service providers with Chinese consumers. The company aims to connect global
retailers with the best technology platforms available. The company is
official partners with WeChat and Alipay, as well as a network of travel and
lifestyle apps, to deliver a better cross-border shopping experience for
Chinese consumers. 


Job Title: Product Operation & Customer Service Intern
Industry: Tech
Location: Los Angeles, CA
Job Type: Internship
Salary: DOE
H1B Sponsor: yes with green card option (3+ years employee)

Job Description:
•    Develop and maintain a deep understanding of the company’s suite
of products
•    Manage service-related collateral such as service documentation,
production forms, media buy proposals, etc.
•    Assist the Account Manager in campaign activation
•    Research best practices to optimize operations workflow and
streamline procedures
•    Manage the day-to-day operations of the company’s Mini Program (
super-app)
•    Execute go to market strategies for the company’s products
•    Analyze user feedback data to draw insights for future product
features

Job Requirements:
•    Currently pursuing or recently completed a college degree,
preferably in communication, marketing, business, psychology or related
majors
•    Previous experience in tech, digital marketing, advertising or
related fields
•    Have career plans in technology related company in the future.
•    Feeling encouraged/satisfied helping users/clients
•    Great verbal and written English skills & Chinese skills
•    Familiarity with the Adobe Creative Suite is a plus
•    Creative thinker who can both take the lead and work
independently in a fast-paced environment
•    Detail oriented, self-motivated, analytical and organized
•    Strong interest in emerging technologies and new communication
platforms

To apply for this position, please email your resume to [email protected]
.com with the format of [Job ID]+[Applicant Full Name].


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